Order Cancellation Policy

Policy for Cancelling Orders

Malamalbd.com strives to satisfy every single customer. We will help you if you decide to cancel the order for any reason. You will receive a refund in accordance with our product refund policy after a successful cancellation of your purchased product. The following methods exist for canceling an order for a product you've already bought.
1. Before the thing you ordered is delivered, you can cancel the order.
2. There will be no opportunity to cancel the product order once the delivery has been made.
3. You cannot cancel an order if a product from it has already been delivered.
To cancel your order, you must notify us within 12 hours.
04. Log into your Sonamani.com account and visit the details page under "My Account" to cancel an order for a product you have already paid for. Select the order you wish to cancel, then click the "Cancel Order" option. Now state the cancellation reason and confirm the cancellation of the order. Your cancellation request will be processed once it has been received. An order cancellation email or text message will be issued to your shipping email address or mobile device once the cancellation process is complete.
5. Malamalbd.com maintains the right to cancel your order at any moment, even after order confirmation, for unforeseen circumstances. In this situation, Sonamani.com will reimburse your advance payment in accordance with the price refund policy if you have already paid the advance fee.